Terms of Service

Last updated July 2026. A plain-language summary of the agreement between you and Ardeo Labs LLC.

The service

GaugeRoute is a product of Ardeo Labs LLC. It helps fire-equipment service shops track a per-asset inspection cadence, run the route day, keep dated records, and bill their customers. We work hard to keep it available and secure, and we improve it over time.

Your account and your content

You are responsible for your account and the content you put in it — your customers, sites, assets, and records. Your content is yours. We store and process it only to provide the service to you, and you can export or delete it at any time.

Acceptable use

Use GaugeRoute for lawful service work. Do not use it to send spam, to break the law, or to abuse the people you serve. We may suspend an account that does.

Billing

Paid plans are billed monthly or annually. There are no setup fees, and technician seats are unlimited on every paid plan. Prices can change only with at least 30 days' advance notice, taking effect at your next renewal — never mid-period. Annual plans keep their rate through the end of the paid year. Monthly plans cancel anytime from Settings. Downgrading suspends the paid surfaces and technician logins but never deletes your data.

Payments to you

GaugeRoute never holds your money. Your customers pay you directly on your own rails. Your fees, deposits, refunds, and cancellation policy are between you and your customers; we only record them.

The record, not the authority

GaugeRoute keeps the record of the inspection and service you performed. It does not certify code compliance and does not determine the fire-safety status of any site — the licensed operator certifies the work, and the authority having jurisdiction decides the rest. The cadences and NFPA references in the product are informational; always verify the schedule against your AHJ and the edition they enforce.

Disclaimers and liability

GaugeRoute is provided as-is. To the extent the law allows, Ardeo Labs LLC is not liable for indirect or consequential losses. Nothing here limits rights the law gives you that cannot be waived.

Contact us

Questions about these terms? Email help@gaugeroute.com.