Help center
Short, plain answers — the same help that ships inside GaugeRoute. No sign-in needed to read them.
"Prove you inspected it"
Search the serial or the site, open the asset history, and send the record. Under a minute, cold.
Your first building in 10 minutes
Photograph the nameplates, confirm the assets, and your first route day builds itself.
Photographing nameplates
The camera drafts assets from the maker labels — you confirm before anything counts.
Sites, customers, and your license numbers
Set your customers, their buildings, and your cert numbers once — every record carries them.
Moving off QuickBooks, paper tags, and a spreadsheet
Bring your buildings and assets in with a CSV — everything lands in a review queue before it counts.
Assets: classes, agent types, and dates
Each asset is one serialized item — its class and agent type set the schedule it runs on.
Barcodes, QR codes, and label sheets
Scan a tag at the wall to pull up its asset — and print your own QR labels to standard stock.
How your due dates are generated
Every asset gets its NFPA-keyed schedule from its class, agent type, and manufacture date.
Your dates always win — we never move them
Override any due date, and schedule regeneration will never move a date or a lock you set.
The route day works offline
Scan → inspect → photo → tag record. No signal needed in the basement.
Suggested route order
We suggest an order to save windshield time — you apply it or discard it, and locked stops never move.
What a tag record is
The dated record that mirrors the physical tag — append-only, the dispute record.
Inspection reports and the register PDF
Every completed task composes a report; a whole site prints as one formal register.
From a deficiency to a quote
A flagged deficiency suggests a remedy line — you set the price.
Invoicing, payments, and reminders
Bill on your own rails — we record the money, we never process it.
Renewing annual agreements
The renewal book rolls your annual contracts and reminds you — it never auto-sends.
Sharing a compliance page
A login-free page of a customer's records — the trust artifact that wins the next contract.
Adding technicians
Technicians are always included — never per-seat. They see the day, never the money.
Plans & billing
Flat monthly, published prices, unlimited technicians. Change or cancel anytime.
Notifications and email preferences
Due-soon, deficiency, renewal, and invoice alerts — each a toggle, with one-click unsubscribe.
Exporting your data
Export everything, free, on every plan, forever.
Signing in with a code
We email you a one-time code instead of a password.
An email is not arriving
Check spam, confirm the address, and wait a moment.
Messages you might see
A plain-English glossary of the app's on-screen messages.
Your whole route, on one phone
Every asset on cadence. Every service on the record. Load it, inspect it, bill it — free to start.